Report Abuse and Neglect of the Disabled

Persons with Mental Illness or Developmental Disability
OIG 24-hour Hotline 1-800-368-1463

To report abuse/neglect of persons with a mental illness or a developmental disability at a DHS-operated facility, call the OIG 24-hour Hotline 1-800-368-1463 Voice/TTY.

All other calls will be referred to the DHS Customer Help Line:

• (800) 843-6154 English or Español
• (800) 447-6404 TTY

Si usted sospecha que un individuo discapacitado ha sido abusado, descuidado o estafado económicamente, repórtelo a la Oficina del Inspector General del DHS al: 1-800-368-1463 Voz/TTY.

Todas las otras llamadas serán transferidas a la Línea de Ayuda para Clientes del DHS:

• (800) 843-6154 inglés o español
• (800) 447-6404 TTY

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Other Allegations of Abuse/Neglect

For other allegations of abuse/neglect of individuals, please use the contact information below. 

Category	Contact Information
DHS Local Office Staff	Office of the Executive Inspector General Online Complaint
Domestic Violence Help Line	Call toll free, Confidential, 24 Hour, Multilingual 1-877-863-6338 (Voice) 1-877-863-6339 (TTY)
Education of a Child with Learning Disability	State Board of Education Problem resolution Line 1-800-262-6663 (Voice) (217) 782-1900 (TTY)
Elder Abuse (not in a Nursing Home)	Elder Abuse 24-Hour Hotline at 1-866-800-1409 (Voice), 1-888-206-1327 (TTY) Department on Aging, Senior Help Line
Abuse/Neglect of a person with a mental illness/developmental disability in a Domestic Setting	Adult Protective Services at 1-866-800-1409
Health Professionals	Department of Financial and Professional Regulation Online Complaint
Hospitals or Nursing Homes	Illinois Department of Public Health: Nursing Homes in Illinois Hotline 1-800-252-4343
Human Rights Violation	Guardianship and Advocacy Commission 1-866-274-8023 (Voice)  (708) 338-7500 (Outside of Illinois)
Minors (children under 18)	Department of Children and Family Services 1-800-252-2873 (Voice), 1-800-358-5117 (TTY) If you are outside of Illinois, call (217) 524-2606

How to Deal with Abusive Tweets and Users

Twitter Support <support@twitter.com>	1:29 PM (18 minutes ago)
to me

This is an AUTOMATED response from our support system.   Hello,   We have received your report and will review it shortly. Your patience is greatly appreciated.   What happens next?   The Twitter Trust & Safety team will review your report and take action if the user is found to be in violation of our abusive behavior policy. We may follow up with you if we need additional information.   What else can you do?    Do not respond to the user. Responding to someone who is intentionally attempting to aggravate you or others may encourage them to continue their behavior. Block the user. Learn more about how to deal with abusive users. Learn how to flag inappropriate media. If you feel threatened or are in danger, please contact your local law enforcement. You can point local law enforcement to our Guidelines for Law Enforcement.   Contact Law Enforcement   If something has gone beyond the point of a personal conflict, whether it be online or offline, you should contact your local authorities so they can accurately assess the situation.   If you decide to contact law enforcement, you may want to include screenshots of the offending Tweets and this summary of the situation as part of your report. As per our Guidelines for Law Enforcement, if we are contacted by law enforcement directly, we can work with them and provide the necessary information for their investigation of your issue.   If you do not feel comfortable contacting law enforcement, you should reach out to a trusted individual, such as a friend or family member, for help. Working with people close to you may help you assess the threat and determine next steps.    Please note: Twitter can only address issues related to content posted on Twitter. If someone has posted this content on other websites, please contact those websites for assistance in removing the information.   Thanks,   Twitter Trust & Safety

Illinois Attorney General - Advocating for Older Citizens

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As the elderly population grows in Illinois and across our nation, protecting older citizens continues to be one of the most important responsibilities of the Attorney General’s office. Far too often, scam artists perceive senior citizens as vulnerable and relatively wealthy due to their ability to access retirement accounts and pensions. As a result, seniors are a frequent target of a wide range of consumer fraud scams. Illinois Attorney General Lisa Madigan works to protect all Illinois seniors by taking legal action against those who prey on seniors and supporting legislation to toughen penalties against those who commit crimes against the elderly.

Sadly,financial exploitation is not the only threat to seniors’ safety. Physical and sexual abuse of elderly citizens is far too prevalent. This often unreported crime is devastating to both victims and family members. In response to this serious problem, the Attorney General’s office is working with advocates, other government agencies and law enforcement officials to root out abuse.

The Attorney General provides a Senior Citizens Consumer Fraud Hotline. To contact the hotline please call 1-800-243-5377 or 1-800-964-3013 (TTY).

http://ag.state.il.us/seniors/index.html