If you are in social media, you will be aware of HootSuite. It is arguably the most widely used social media management tool globally, with over 8 million users. This week in the SMToolbox, I was privileged to interview Hootsuite guru Mike Allton to get his take on HootSuite and why it is so popular. Along the way he shared his top tips and his favorite HootSuite apps.
HootSuite: The Elevator Pitch
In HootSuite’s own words, the tool “helps teams execute social media strategies across multiple social networks like Twitter, Facebook, LinkedIn and Google+ Pages from one secure web-based social relationship platform.” There is a free version of the software, a Pro version and an increasingly popular Enterprise version.
The numbers behind HootSuite are impressive. In addition to 8 million users, there are over 1,000 enterprise customers, and there is a growing app directory with over 1 million app installs. The company is still growing at over 150 percent year-on-year, has just been ranked top for customer service and it has a new partnership with Brandwatch. We reviewed Brandwatch’s sophisticated social analytics software last week here on SMToolbox.
